Weber Original Store’s Odoo Journey with Webkul
Weber Original Store is a company based out of Salzburg, Austria, and currently sells its products all across Europe.
They have two eCommerce stores- GardeManger and MeinGrillShop on Shopware.
GardeManger and MeinGrillShop provide high-quality products for chefs and cooking enthusiasts.
MeinGrillShop offers barbeque products whereas GardeManger offers cooking tools and chef clothing.
Also, they have their physical store in Salzburg, Austria.
Weber Original Store chose Odoo POS for their store. It led to their journey of being a successful Odoo user.
Weber Original Store Challenges
Once the Weber Store started using Odoo for the POS system they saw its potential as a good ERP solution.
The first challenge was to integrate their eCommerce platform with Odoo through a reputed Odoo development company.
The Weber Store team connected with Webkul as they decided to use our Odoo Multichannel Shopware connector. Our team first installed the module with default features.
After a great experience with Webkul, they chose Webkul as their Odoo partner. Webkul helped set up Odoo as their ERP, leading to more efficient operations.
Here are the key points from the project:
Weber Original Store Custom Integration Requirements
One big challenge was customizing the integration of Odoo and Shopware.
Once the team started using our Odoo Shopware Connector, they shared a list of custom features. Our team did various customization related to product fields, automated cron, orders sync, etc.
We conducted meetings to understand the specific needs and added custom flows. It ensured the module met business needs.
Weber Original Store has 10,000+ stock-keeping units. It made the update process slow and often led to server timeout issues.
Our team developed features like the product update cron to ease information sharing. Webkul ensured the maintenance of business accuracy and efficiency.
Weber Original Store POS Implementation
Weber Original Store came to us with the challenge. The challenge was of using existing Gift cards while creating new ones.
Odoo only allowed using already printed Gift cards or creating new ones from a POS screen.
Our team customized the Odoo POS module to allow using both options. Our modules provided a seamless experience for staff and customers.
The team started using many Webkul modules for a better employee and customer experience.
Weber Original Store Inventory Management
Our team helped in setting up real-time stock sync from Odoo to Shopware. It ensures no one enacts overselling at the Point of Sale and e-commerce ends.
Also, we deployed an email notification feature for weekly sales reports.
Our team configured out-of-the-box Odoo features and customization according to the company’s needs. It ensured their inventory data was accurate and easy to manage.
Helpdesk, CRM, and Email Marketing Setup
Tracking emails was another big problem the Weber store team came across.
Our team assisted in setting up the help desk to handle emails from many domains. It enabled their team to communicate with customers more effectively.
Weber Shop now uses this feature for all its talks. Our team merged Odoo CRM with the helpdesk for efficient lead care.
Our team provided training sessions for using the Odoo email marketing feature to manage various campaigns.
Custom Labels and Gift Cards.
Our team helped and created custom Gift Card templates. Also, our team provided custom options for labels.
Weber Original Store uses network printers in their store. Our team integrated these printers with Odoo, allowing employees to print directly from Odoo.
Weber Original Store Project Phases and Delivery Management
To and fro, communication is a must in a successful collaboration. Teams from Webkul and Weber Store had regular sprint meetings for updates and planning.
Weekly meetings were set up to ensure things were delivered on time and added to the live system right away.
We provide access to our project management tool for easy tracking and openness.
Conclusion
The team at Weber Original Store is now using Odoo in its business operations. They use many Odoo apps, such as Sales, Accounting, POS, Helpdesk, and many others.
Webkul is proud to play a vital role in their success. Our Odoo developers has shown their expertise in setting up Odoo from scratch to go live.
Weber Original Store plans to set up its e-commerce platforms on Odoo. Our team continues to provide consultation, handle new challenges, and meet future needs.
Webkul an Odoo Development company is a Silver partner of Odoo and is providing continuous Odoo support and custom development to meet the business requirements.