Mueble Design

Mueble Design, a renowned e-commerce retailer specializing in premium designer furniture, is committed to delivering quality products and a seamless customer experience. Operating two separate PrestaShop instances on old version 1.6 and one we integrate at another version 8.0. Mueble Design needed an efficient way to integrate these stores into a single Salesforce instance from PrestaShop Salesforce Connector .

Intending to centralize their sales data and manage operations more effectively, they approached eShopSync for a robust and tailored solution.

Why Mueble Design need PrestaShop Salesforce Connector?

The client faced the following challenges and requirements:

• PrestaShop Version Compatibility: Firstly, the integration needed to ensure compatibility with PrestaShop 1.6.
• Multi-Site Support: Additionally, since they operated two PrestaShop instances, the connector had to seamlessly integrate both stores into a single Salesforce instance.
• Shop Name Identification: Furthermore, Salesforce needed the ability to identify the specific PrestaShop instance from which the data originated, ensuring clarity and facilitating accurate reporting.

Challenges

Managing data across two PrestaShop instances with no unified platform posed significant challenges:

• Fragmented Sales Data: The absence of integration caused sales data to remain scattered across two separate systems, making reporting and customer insights inefficient.
  
• Manual Efforts: Consolidating data manually between the two stores and Salesforce consumed valuable time and resources.
  
• Shop Identification Issue: There was no way for Salesforce to differentiate which data belonged to which PrestaShop instance.

Our Solution: PrestaShop Salesforce Connector

eShopSync provided a tailored PrestaShop Salesforce Connector to meet Mueble Design’s exact requirements. Here’s how the solution addressed their needs:

1. Seamless Multi-Site Integration:
   
   • We ensured that both of Mueble Design’s PrestaShop instances were seamlessly connected to a single Salesforce instance.
     
   • This allowed all sales, customer, and order data to be consolidated into Salesforce for unified analysis and reporting.
     
2. Shop Name Identification:
   
   • To differentiate between the two PrestaShop instances, the connector was configured to send the shop name to Salesforce.
     
   • This feature enabled Mueble Design to identify the source of data, streamlining reporting and decision-making.
     
3. PrestaShop Version Compatibility:
   
   The solution was fully compatible with PrestaShop version 1.6
   
   This version ensuring smooth integration without impacting their existing setup.

Results

With the successful implementation of the PrestaShop Salesforce Connector, Mueble Design experienced significant improvements:

• Centralized Data Management: As a result, all data from two PrestaShop instances now flows seamlessly into a single Salesforce CRM, thereby enabling streamlined operations and improved reporting.
• Enhanced Productivity: Consequently, manual efforts to consolidate sales data were eliminated, thus saving time and resources for the team.
• Improved Data Clarity: Furthermore, the shop name identification feature brought clarity to reporting, which allowed the client to distinguish between stores and analyze performance effectively.

Why Webkul ?

Mueble Design now benefits from a unified and efficient workflow, Are you also want to Grow in Your Industry with Endless Salesforce Integrations? Boost Your Business Today With eShopSync. !

Connect Prestashop to Salesforce using the connector “eShopSync” and get it from our store eShopSync.For any customization between any eCommerce site, raise a ticket.