Dragon Supplies: UK Military Gear Company Solves Inventory Problems with Webkul
Dragon Supplies is a UK-based military gear manufacturer that provides high-quality military equipment and clothing.
It was started in 1999 and become one of the best suppliers and manufacturers of items for the military.
They focus on providing the armed forces with high-quality gear and clothing that meets the highest standards.
The company is committed to excellent customer service, quality products, and good value for money.
Their team works to help enhance and support modern soldiers in the British Armed Forces by providing them with top-notch products.
Magento Development Service helped them streamline their sales operations to expand their business online.
Defence Industry in the UK
The defense industry is a major and important part of the economy in the United Kingdom.
According to Statista, the defense industry employs around 350,000 people and generates over £25 billion annually for the UK economy.
Many online e-commerce companies in the UK supply gear and clothing for the military due to the increase in demand for high-quality gear.
From uniforms and boots to body armor having the right gear is crucial for the safety and performance of UK military personnel.
The defense clothing and gear manufacturing sector continues growing to meet the evolving needs of modern British soldiers.
What Challenges did Dragon Supplies face?
Dragon Supplies had trouble keeping track of its inventory and managing its sales operations in its physical outlet and online store.
The problem was that they did not have a proper system to see how much stock they had and to process orders smoothly.
They often ran out of items or oversold products without a way to easily check inventory across their physical outlet and online stores.
Also, they wanted to sync their Magento 2 store with their Shopify store for better business management.
To solve these challenges and enhance their customer experience they contacted Webkul via UVdesk ticket support.
In this case study we’ll look at how Webkul used its powerful solutions to resolve Dragon Supplies issues.
Solution:
Integrating Magento 2 POS
Magento 2 Point of Sale System allowed Dragon Suppliers to seamlessly synchronize their Magento 2 online store with their physical retail outlets.
Now, they can process orders and accept payments via integrated payment methods at their physical locations without any internet as data will be synced when it is online.
The following image shows the POS login page and its domain for Dragon Suppliers.
Its user-friendly interface allows staff to update inventory levels in real-time, providing accurate and up-to-date stock information achieved using POS development services.
Also, staff can now serve customers quickly by efficiently managing their shopping carts and smooth the checkout process.
Additionally, it also offers features such as barcode generation for products and can apply coupons and discounts during checkout that helps them to market their products.
The following image shows the order that has been successfully placed using this POS terminal.
This plugin can work with multiple physical store locations, allowing Dragon Supplies to expand its physical presence and sales.
Connecting Magento 2 with Shopify
Magento 2 Shopify Connector solved Dragon Supplies’ problems by integrating their Magento 2 store with their Shopify store.
It enabled the synchronization of products, categories, and orders between the two platforms using the multi-channel selling.
The following image shows a product with its description that is available in its Magento 2 store.
The below image shows the same product with a description that is also available on its Shopify store.
This ensured accurate inventory management, and the ability to manage multiple Shopify accounts from a single platform.
As a result, Dragon Supplies could efficiently operate across multiple platforms while providing an enhanced customer experience.
End Note
Webkul’s solutions like the Magento 2 POS system and the Magento 2 Shopify Connector were able to solve Dragon Supplies’ issues.
Magento 2 extensions and POS system helped them connect their online and physical stores whereas Shopify Connector integrated their Magento and Shopify stores.
Webkul’s innovative solutions helped this UK Military Gear Manufacturer to overcome their challenges and achieve success.
These Magento 2 Extensions made sure that Dragon Supplies unlocked more sales growth and business opportunities.