FROM MANUAL TO MODERN: TeaPlus Journey With Webkul
Tea Plus is a chain of bubble tea shops in Palestine. It is known for its variety of tea drinks and snacks. The company focus on making a friendly environment where customers can enjoy their drinks.
Tea Plus is known for its commitment to quality ingredients and customer service. It contributes to its success and fame among tea lovers in Palestine.
CHALLENGES FACED BY TEAPLUS
TeaPlus previously handled essential operations such as Sales, Inventory, and Customer Management manually on paper. It caused problems at every step, making it hard to handle sales, reports, stock, and accounting effectively.
Since everything was managed manually, TeaPlus struggled to gather enough data to plan for growth and make better decisions.
HOW DID WE HELP
TeaPlus reached out to Webkul to discuss their challenges. After understanding their business needs, Webkul recommended using Odoo, a robust open-source ERP system, to manage Sales, Inventory, POS, Accounting, HRMS, and more at TeaPlus.
Following this, Webkul implemented Odoo 16 on Odoo.sh for TeaPlus and configured the Odoo Sales, Point of Sale (POS), Accounting, and Inventory modules to meet client-specific requirements and goals.
To improve their daily business operations, we customised the standard Odoo POS system to help TeaPlus manage their business more effectively and efficiently at the point of sale.
To customise the POS, Webkul used ready-made Odoo POS plugins from our collection to reduce custom development time and expenses. These include plugins like:
Odoo POS Loyalty and Reward Program
To manage customers, we connected TeaPlus with the Hadara SMS Gateway. It helps TeaPlus to communicate smoothly with its customers.
Additionally, we created a custom mobile app for TeaPlus that meets their specific design needs. This app enables customers to place orders online.
Also, we have provided the Pick Up from Store feature in the TeaPlus mobile application. To facilitate secure payment transactions, we integrated the Bank of Palestine Payment Gateway with the mobile app.
For developing the mobile app for TeaPlus, we have used our pre-build base mobile app i.e. Odoo Mobile App Builder
We have customised the default base mobile app according to the TeaPlus requirements and business needs.
The TeaPlus Mobile App is live on the Google Play store and Apple Store.
Check the Android TeaPlus App
Check the iOS TeaPlus App
To help TeaPlus make smarter decisions, we set up our Odoo Power BI connector. It lets TeaPlus analyse customer data directly on the Power BI Platform.
Odoo Power BI Connector provided by Webkul.
CONCLUSION
TeaPlus has improved its sales, inventory management, and how they interact with customers. They achieved this by using customised Odoo solutions.
Such as the Point of Sale system and a custom mobile app provided by Webkul. It has made TeaPlus more efficient and engaged with its customers.
Connecting Hadara SMS Gateway and Bank of Palestine Payment Gateway helps TeaPlus communicate smoothly and securely process transactions.
Using the Odoo Power BI connector, TeaPlus can analyse important customer data. It helps them make smart decisions to grow their business consistently.
Odoo and Webkul help pave the way for future growth and development. Webkul is proud of its important role in TeaPlus’s success. The Webkul Odoo team has shown their expertise in setting up Odoo smoothly, from start to finish.
ABOUT US
Webkul is honoured to be an Odoo Silver partner, providing specialised services to various clients. With over 13+ years of experience, we focus on a broad range of Odoo services such as implementation, migration, customisation, website & mobile app development, POS integration, and others.
We offer over 900 pre-build Odoo plugins that can be easily added to your Odoo. It will provide specific features and functions for each module.