How Does Emerald Scientific Grow Its Business By Synchronizing Data Automatically Using The BigCommerce Salesforce Connector?

Emerald Scientific has grown its business using the BigCommerce Salesforce connector; so here is the success story that includes its requirements and how they are able to fulfill them.

It promotes cooperation, openness, and the development of the cannabis industry toward more trustworthy and advanced research.

Emerald Scientific, a company established in 2014, was the first to exclusively distribute scientific tools and supplies to the hemp and cannabis industries. We still provide the broadest selection of high-quality goods today to satisfy all of your requirements for cannabis and hemp extraction, production, and testing.

From beginning to end, we provide analysis, testing, production, and extraction services for cannabis. We provide technical support, industry-leading chemicals, supplies, and equipment to:

• Genetics and seed companies
• Cannabis testing labs
• Extraction facilities
• Conventional research labs investigating cannabis-related compounds including biotech, pharmaceutical labs, and universities.

Requirements Raised by Emerald Scientific

1. Installation, setup, and configuration.
2. Get one Dashboard to manage all your data.
3. Update and create data on a real-time basis.
4. Sync data of customers, categories, orders, and products.
5. Get all the previous data synced into Salesforce. 

Problem Overview

Emerald Scientific has the requirements to sync all eCommerce data automatically into Salesforce CRM. They want to expand the eCommerce store and work specifically to grow the business. The data synchronization takes a lot of time if done manually as they have thousands of customers which mean they have to maintain a lot of data. To fulfill all these requirements they have to connect with a certified Salesforce partner who can help them at their best.

Webkul introduces them to eShopSync for BigCommerce, a solution that allowed them to sync all their data on a real-time basis without any manual procedures. This solution is best for all business sizes that help you to integrate BigCommerce with Salesforce CRM to fulfill your requirements of synchronizing the data automatically. This also prevents you from any wrong or duplicate data creation at the Salesforce end to avoid wrong insights.

Program/Activity Description

Emerald Scientific was having trouble synchronizing multiple data from BigCommerce to Salesforce manually. They wanted a smooth, fast, and reliable solution that won’t only sync their data but even update the data on a real-time basis. 

With the solution provided by Webkul, their business has increased. They’re now able to target their marketing campaigns more and track customer behavior to improve their bottom line. Webkul is a registered partner of Salesforce as

• ISV partner
• Salesforce Ridge (Silver) consulting partner
• AppExchange Crest (Gold) partner.

For synchronizing data automatically they start using eShopSync for BigCommerce. This ensures that all of their sales data is in one place, making it easy to track customer behavior and optimize their marketing efforts.

Program/Activity Outcomes

eShopSync for BigCommerce solution was implemented by Emerald Scientific and the outcomes are listed here:-

1. Implemented eShopSync for BigCommerce solution smoothly.
2. Sync data automatically on a real-time basis as per their requirements.
3. One dashboard to check all the data in one go.
4. Getting in-depth insights for the right decisions.
5. Also, tracked the placed orders and information of guest users.

Conclusion

The eShopSync system is incredibly efficient and reliable and has helped Emerald Scientific grow its business significantly. They offer an affordable and easy-to-use synchronization solution that helps businesses of all sizes to stay organized and compliant with the latest industry standards.

Additional Information

Make sure to include the following:

1. Client: Emerald Scientific
2. Industry: Medical or Health
3. Website: https://emeraldscientific.com/  

You can get the BigCommerce Salesforce connector from:

• eShopSync- https://eshopsync.com/bigcommerce/ 
• Webkul Store- https://store.webkul.com/BigCommerce-Salesforce-Connector.html 
• Salesforce AppExchange- https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FK9aWUAT