TIA TURULETA: French Online Store Improved Customer Satisfaction Using Webkul’s Custom Product Options
Tia Turuleta is a France-based online store that offers a wide range of fashionable clothing, footwear, toys, accessories for children. In addition to these, they also provide school supplies, stationary, and gifting items.
One can easily find the products needed for a picnic on the beach, pool or garden easily and at the best price.
In this case study, we will explore how Webkul’s Custom Product Options and PrestaShop Development Services helped Tia Turuleta offer their customers a unique shopping experience.
E-commerce in France
French B2C commerce of products and services is one of the largest markets in the world, ranking third in Europe. According to Statista, the eCommerce market is estimated at 160 billion Euros in revenues.
It is likely to grow even higher due to the unprecedented impacts of the Covid-19 pandemic, which profoundly affected the retail sector and accelerated the development of online shopping.
Popular online marketplaces in France include Amazon, Fnac, Cdiscount, Le Bon Coin. Veepee, Vinted, etc. These marketplaces remain a practical way for French consumers to many products offered by different sellers.
PrestaShop Custom Product Options
PrestaShop Custom Product Options facilitates online store owners to add customizable options to the products.
Create product options using 9 field types such as dropdown, radio button, text, textarea, checkbox, image file, date, time, and date & time.
By default, PrestaShop allows to add only two types of customization fields for a single product at a time. Adding these options manually to individual products can be tedious.
Tia Turuleta wanted to offer additional products and services on the product page to increase average order value and boost conversions on their store.
They were looking for a tool that can help them add extra options to their products. After an extensive research on the web, they got to know about our module and decide to purchase it.
With this extension, they can create unlimited number of product options and assign them to the products. Customers can effortlessly personalize products and choose extra options and add-ons.
Problem Statement
Tia Turuleta had one custom requirement for which they contacted us. They wanted to show the option values quantity wise on the checkout page. Our team understood their requirement and made the change accordingly.
Conclusion
By integrating Product Custom Options, Tia Turuleta can now offer additional products and services on their product pages.
This will help them improve customer satisfaction, make site more user-friendly, boost sales, and improve your customer relations.