Case Studies - Webkul Blog https://webkul.com/blog/case-studies/ Thu, 23 Jan 2025 06:39:06 +0000 en-US hourly 1 https://wordpress.org/?v=6.5 https://cdnblog.webkul.com/blog/wp-content/uploads/2020/01/cropped-icon-512-1-32x32.png Case Studies - Webkul Blog https://webkul.com/blog/case-studies/ 32 32 GraysChile: Chilean Hockey Store Offers Coupons in Style https://webkul.com/blog/case-studies/grayschile-chilean-hockey-store-spin2win/ https://webkul.com/blog/case-studies/grayschile-chilean-hockey-store-spin2win/#respond Thu, 23 Jan 2025 06:38:58 +0000 https://webkul.com/blog/?post_type=case_studies&p=481092 [...]]]> GraysChile is a leading hockey sports equipment provider in Chile, specializing in high-quality hockey gear and apparel.

Offering sticks, bags, footwear, protection, accessories, balls, and team uniforms, it meets the diverse needs of hockey players.

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The collection also features stylish and functional sportswear, ensuring athletes are prepared both on and off the field.

Renowned for quality and innovation, GraysChile is the go-to destination for hockey enthusiasts seeking premium products.

GraysChile aimed to enhance customer engagement and loyalty by providing coupons through their online store.

By partnering with a reputable Magento Development Services provider, GraysChile successfully achieved its business goals.

Dynamics of Chilean Hockey Industry

The Chilean hockey industry is growing rapidly as interest in the sport and demand for quality equipment continue to rise.

Statista projects the sports market in Chile will reach a market volume of US$3.49 Million by 2027.

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Hockey, once a niche sport, is now popular across age groups, boosting demand for sticks, gear, apparel, and accessories.

Online shopping has become a major driver for sales, allowing customers to easily access a wide range of products from top brands.

Many stores now provide discounts, gamified promotions, detailed descriptions, and reviews, enhancing convenience and engagement for shoppers.

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They are investing in innovative technologies to simplify online and in-store purchases.

As technology and consumer preferences evolve, the Chilean hockey market is blending traditional and digital sales channels to meet customer needs.

This transformation drives growth, making hockey equipment accessible and shopping more enjoyable for players and fans.

What Challenges Did GraysChile Face?

The company faced a more engaging and exciting shopping experience to build customer loyalty and drive repeat purchases.

One idea that intrigued the company was gamification. The owner had learned of successful gamification strategies across different industries.

In these models, customers were motivated to participate with the opportunity to win rewards or discounts.

However, it lacked a solution to motivate customers with opportunities to win rewards or discounts.

As a result, the owner started exploring gamification solutions for his Magento 2 store.

This case study will explore how Webkul services resolved GraysChile’s business challenges.

Solution

Magento 2 Spin to Win

Magento 2 Spin to Win is an engaging gamification extension that enables the admin to create discount campaigns by configuring a spin wheel feature.

Customers spin for a chance to win exciting offers and claim their rewards.

The winners simply sign in with their email to unlock the discount and place their order.

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It features a spin wheel that lets customers join promotional campaigns and win discounts.

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Admins can create and customize these campaigns, including tailoring the spin wheel.

Concluding Words

GraysChile overcame its challenges and improved operational efficiency by implementing Webkul’s robust solutions.

The integration of the coupon system led to a notable increase in customer engagement and revenue generation.

With the help of these  Magento 2 extensions, GraysChile has emerged as a top hockey online store in Chile.

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VapeQwik: UK Online Vape Store Launches PWA for Mobile Users https://webkul.com/blog/case-studies/uk-vape-store-pwa-mobile-users/ https://webkul.com/blog/case-studies/uk-vape-store-pwa-mobile-users/#respond Mon, 20 Jan 2025 06:50:29 +0000 https://webkul.com/blog/?post_type=case_studies&p=477406 [...]]]> VapeQwik, a UK-based online store with nearly a decade of expertise, offers premium vaporizers and e-liquids as a superior alternative to traditional smoking.

The brand has rapidly expanded to become a market leader across the UK, Ireland, and mainland Europe.

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Part of the Superior E-Liquids and Apache Vape network, VapeQwik partners with top retailers to serve nine European countries.

VapeQwik offers quality vape products at great prices, helping smokers switch to healthier alternatives.

The company decided to optimize its website for mobile compatibility to provide users with a seamless browsing experience.

Magento Development Services enhanced its website with improved cross-device compatibility, ensuring a seamless shopping experience across all devices.

Dynamics of Vape Culture in United Kingdom

Vaping culture in the United Kingdom has grown and transformed as people increasingly accept it as a less harmful alternative to tobacco use.

Statista June 2024 report values the UK market for electronic cigarettes and vaporizers at 3.9 Billion U.S. dollars.

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Health concerns push people to change their habits, driving many to turn to vaping, attracted by its variety of flavors and customizable options.

The UK’s regulatory framework ensures consumer safety and maintains product quality, fostering trust in the vaping industry.

Consumers now frequently turn to online platforms to buy vaping products, reflecting the shift in evolving purchasing patterns.

Online retailers offer a wide range of e-cigarettes, e-liquids, and accessories, making shopping convenient for all.

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Moreover, easy access to online shops, price comparison, and reviews has driven e-commerce growth in the vape market.

Online vape sales are changing shopping habits and highlighting the growing importance of digital retail in the UK’s vape market.

What Challenges Did VapeQwik Face?

VapeQwik had several website issues with their online store. Their website wasn’t properly optimized to work smoothly on all devices.

The mobile version, in particular, was very hard to use, which made many customers leave out of frustration.

The product and category pages were too slow to load on mobile, causing impatient shoppers to quickly quit browsing.

The checkout process was also overly complicated and took too long, leading to frequent abandoned carts.

Fixing these critical problems was important for the company to significantly boost its online sales.

This case study will explore how Webkul services resolved VapeQwik’s business challenges.

Solution

Magento 2 PWA Extension

Magento 2 PWA Extension uses web browser compatibility to provide an app-like experience to the users of your Magento 2 website.

The users on the VapeQwik website could install it as a PWA on their mobile devices without the hassle of app stores.

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It’s incredibly fast, functions seamlessly even with poor internet, and sends push notifications to keep VapeQwik buyers engaged.

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It looks and functions like a native app but updates on its own, offering VapeQwik’s customers a seamless and responsive experience.

Unlike native apps, it uses minimal memory and works smoothly on all Android and iOS devices, boosting its online performance.

Ending Notes

Using Webkul’s powerful solutions, VapeQwik experienced a noticeable increase in customer engagement on their platform.

More shoppers began purchasing products through mobile devices due to the streamlined interface and hassle-free checkout.

Thanks to these Magento 2 extensions, VapeQwik has become a leading vape retailer in the United Kingdom.

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kromschroeder Drive Sales by Applying Quantity Restrictions https://webkul.com/blog/case-studies/kromschroeder-spain-webkul/ https://webkul.com/blog/case-studies/kromschroeder-spain-webkul/#respond Fri, 17 Jan 2025 12:36:13 +0000 https://webkul.com/blog/?post_type=case_studies&p=480880 [...]]]> kromschroeder are a manufacturer and supplier of industrial equipments based in Spain.

Some of the industrial equipments developed by kromschroeder include gas meters, air conditioning systems for agricultural sectors, combustion systems, gas installation accessories, etc.

Established in 1932 by SA Kromschroeder, the company was initial focussed on the production of dry gas meters.

In a few years, the company became a reference in the sector of combustible gases in Spain, natural gas and LPG.

As the gas sector continues to grow in Spain, Kromschroeder is consolidating its activities in design, manufacture and marketing of technologies for the transport, distribution and measurement, etc.

In this case study, we will explore how Webkul’s Sell in Multiples of Quantities and PrestaShop Development Services helped Kromschroeder streamlines sales and inventory management.

Machinery and Equipments Market – Spain

According to Statista, the Machinery & Equipment market in Spain is projected to grow by 0.79% (CAGR 2025-2028) resulting in a market volume of US$9.5bn in 2028.

Spain’s machinery market is diverse and robust, encompassing agricultural equipment, industrial machinery, and food processing solutions.

Rising global demand, ongoing technological advancements, increasing investment in automation and digitalization, etc are some of the major factors driving the growth.

Some of the key players in the Spanish machinery market are Beth-El Machinery Ltd., Cummins, PLD Space, Irsasa, and Sin Marca.

PrestaShop Sell in Multiples of Quantities

PrestaShop Sell in Multiples of Quantities facilitates the store owners to define the minimum and maximum quantity of a product that can be added to a cart by a customer.

The module allows admin to put a order purchase limit on any product for customer group.

Being the manufacturer and wholesaler of industrial equipments, kromschroeder wanted to apply purchase limits to products to prevent stock shortages.

They were looking for an effective solution that can help them manage product inventory.

They installed the Sell in Multiples of Quantities module into their PrestaShop store. The module lets them add minimum and maximum order quantities for specific products and categories.

Controlling the quantity of products a customer can order at a time proved to be a helpful tool for managing sales and profitability.

Custom Requirements of Client

kromschroeder had a few custom requirements for which they contacted us.

  1. Having an export button using which the admin can download the CSV which will have only those products on which sell in multiple quantity option is active.
  2. In the CSV, there should be only 3 columns: product ID, product name, and status. Status by default should be 1.
  3. Once the admin uploads the updated CSV, all those products for which the admin has changed the status to 0, on those products the sell in multiple quantity option should be disabled.

Conclusion

Applying quantity limits to specific products helped kromschroeder manage sales and stock more effectively. Setting minimum quantity limits for certain products helped them increase average order value.

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Phillips & King -Powered by Magento Salesforce Connector https://webkul.com/blog/case-studies/phillips-king-magento-salesforce-connector/ https://webkul.com/blog/case-studies/phillips-king-magento-salesforce-connector/#respond Fri, 17 Jan 2025 11:10:59 +0000 https://webkul.com/blog/?post_type=case_studies&p=480845 [...]]]> Client Overview

Phillips & King, established in 1906, is recognized as the leading wholesale distributor of specialty tobacco products in the U.S., having been optimized with the Magento Salesforce Connector.

With over a century of expertise, the company serves independent retailers across all 50 states, granting them access to an expansive product catalog and providing unmatched service.

Challenges

Operations between the Magento-powered eCommerce platform and Salesforce CRM were sought to be streamlined by Phillips & King. The specific challenges faced included:

  • Inefficiencies in manual data entry for products, customers, and orders.
  • Complex workflows that hindered the mapping of customer and order data between Magento and Salesforce.
  • A lack of a unified system to manage promotional pricing rules and synchronize historical order data.
  • Potential discrepancies in order synchronization that led to inventory mismatches.

Client Requirements

To address these challenges, Phillips & King outlined the following requirements:

  1. Uni-Directional Sync: To begin with, seamless synchronization of products, customers, and orders was implemented from Magento to Salesforce, ensuring data consistency across platforms.
  2. Customer Sync Workflow: Additionally, Magento customers were mapped to Salesforce accounts and contacts. The logic was further customized to create accounts based on whether or not a company name was present, thereby ensuring precise and accurate data mapping.
  3. Activated Customer Logic: Furthermore, only activated customers were allowed to sync from Magento to Salesforce. This approach ensured a clean and relevant dataset, avoiding unnecessary data clutter.
  4. Price Rule Sync: In addition to customer and product sync, ‘Catalog Price Rules’ and ‘Cart Price Rules’ were synchronized from Magento to Salesforce as custom objects. These rules enable Salesforce representatives to easily view active promotions without the need to directly alter order prices.
  5. Order Bi-Directional Sync: Finally, both real-time and batch-based order synchronization were provided between Salesforce and Magento. This included historical data, ensuring comprehensive and accurate order management across systems.

Solution

We implemented a tailored Magento Salesforce Connector to fulfill these requirements. Key features included:

  • Data Synchronization:
    • To start with, products, customers, and orders were configured to sync uni-directionally from Magento to Salesforce, ensuring data was transferred accurately and consistently.
    • Moreover, bi-directional order synchronization was implemented to ensure up-to-date and reliable order management across both systems, reducing potential discrepancies.
    • Additionally, a batch sync mechanism was provided, enabling the seamless migration of historical data, which further ensured that no valuable information was left behind during the transition process.
  • Customer Workflow Customization:
    • For customer management, a dual-object mapping logic was developed to ensure that accounts and contacts were handled efficiently.
    • Specifically, customers with company names were synced as accounts, whereas those without company names were systematically mapped using their first and last names. This process ensured that the data was represented clearly and in an organized manner.
  • Promotion Management:
    • Moreover, catalog and cart price rules were synced as custom Salesforce objects. Relationships between these objects and existing data were carefully created.
    • This enabled sales teams to view and manage ongoing promotions with ease and enhanced visibility.
  • Order Handling:
    • Lastly, real-time synchronization logic for orders was implemented to ensure that Salesforce orders only included products that had already been synced from Magento.
    • Consequently, the accidental creation of non-existent products on the Magento platform was effectively prevented, safeguarding operational accuracy and data integrity.

Results

Since the solution was implemented, Phillips & King has achieved significant operational improvements:

  • Streamlined Workflows: As a result of automated sync processes, manual efforts were reduced by 80%, enabling the team to shift focus towards strategic growth initiatives.
  • Enhanced Data Accuracy: Consequently, the integration eliminated errors in customer and order data across systems, ensuring consistency.
  • Optimized Promotion Management: Furthermore, sales representatives now have a clear view of ongoing promotions directly within Salesforce, enhancing their decision-making process.
  • Improved Order Fulfillment: Finally, real-time order synchronization has reduced delays and significantly improved inventory management, streamlining operations.”

Conclusion

The digital infrastructure of Phillips & King has been transformed by the Magento Salesforce Connector, developed by eShopSync, enabling operations to be scaled and enhanced services to be delivered to their B2B clients. This partnership underscores the potential of innovative solutions in addressing complex integration challenges faced by growing enterprises.

Empower your B2B operations—Explore how Webkul can help!

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Nabi Alfurat: Retail business transformation https://webkul.com/blog/case-studies/iraq-retail-products-distribution-odoo-webkul/ https://webkul.com/blog/case-studies/iraq-retail-products-distribution-odoo-webkul/#respond Fri, 10 Jan 2025 08:46:11 +0000 https://webkul.com/blog/?post_type=case_studies&p=480094 [...]]]>

Introduction

Nabi Alfurat is a B2B e-commerce platform based in Iraq, dedicated to enhancing retail supply chains.

The company is focused on delivering a seamless shopping experience through a user-friendly interface and efficient customer service.

Their mission is to offer not just products, but tailored solutions to meet the evolving needs of modern consumers.

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Nabi Alfurat Initial Contact with Webkul

Nabi Alfurat initially approached Webkul to integrate its legacy systems with Odoo ERP.

Webkul recommended Odoo ERP, enabling seamless critical data synchronization between multiple platforms for real-time updates.

 Transitioning from disconnected legacy systems to Odoo, they benefited from enhanced integration, automation, and streamlined operations.

Challenges Faced By Nabi Alfurat

Nabi Alfurat encountered several challenges that hindered their operations and growth. First, their legacy systems were not integrated, which led to data losses and inefficiencies.

This lack of integration made accurate inventory tracking difficult, causing stockouts and delayed deliveries.

In addition, manual order management and invoicing processes were time-consuming and error-prone.

Furthermore, the company struggled with customer relationship management due to the absence of a centralized system to handle customer data and interactions.

As these challenges grew, Nabi Alfurat reached out to Webkul. Webkul recognized their issues and provided customized solutions to address their concerns.

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How Webkul Helped  Nabi Alfurat?

To address these challenges, Webkul ensured a seamless Odoo implementation, leading to significant improvements in operational efficiency and streamlined business processes for Nabi Alfurat.

The solution was tailored to meet the company’s specific needs, with a focus on integration, automation, and enhancing the customer experience.

Webkul developed a Customized Sales Delegate App that allows the sales team to efficiently schedule and manage daily visits to customers

Managing end-to-end operations of salespersons from scheduling visits to taking orders via POS browser-based app.

Odoo Delivery Boy App was used to enhance delivery efficiency, providing real-time updates and better resource allocation, ensuring timely and accurate deliveries.

Webkul also implemented the Website Cart Settings, enhancing the checkout process and making the shopping experience more user-friendly.

With POS Merge Category, product categorization was streamlined, improving the overall point-of-sale experience.

Integration of POS Invoice Details allowed easy access to and management of invoice information, significantly enhancing financial tracking and reporting capabilities.

Growth With Webkul

With Webkul’s support, Nabi Alfurat achieved remarkable growth and enhanced operational efficiency.

They successfully addressed challenges in managing inventory, orders, and customer relationships across various platforms.

By implementing Odoo, Euphrates streamlined its operations, integrating systems and automating key processes like order management, invoicing, and inventory tracking.

This transformation provided real-time data access, improved workflows, and enhanced customer relationship management.

As a result, Euphrates expanded its market reach, increased customer satisfaction, and boosted operational efficiency, ensuring competitiveness in a rapidly evolving market.

Conclusion

Nabi Alfurat’s collaboration with Webkul has been pivotal in addressing integration challenges and fostering business growth.

Webkul’s Odoo integration expertise has significantly improved Euphrates’ operational efficiency and competitiveness in the retail market.

For any company seeking a reliable Odoo development Company, Webkul is the ideal choice for seamless integration, efficient operations, and sustained growth.

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Noral Real Food Connects Online Store with Physical Shops https://webkul.com/blog/case-studies/nora-real-food-spain-webkul/ https://webkul.com/blog/case-studies/nora-real-food-spain-webkul/#respond Mon, 06 Jan 2025 06:00:08 +0000 https://webkul.com/blog/?post_type=case_studies&p=479298 [...]]]> Nora Real Food is a digital canteen service based in Barcelona, Spain.

A digital canteen that offer catering services to companies in Barcelona. Their aim is to provide healthy and good food to the employees to improve their productivity and general well-being.

They cook and deliver the best menus and catering services tailored as per company needs. Also, they offer cheaper menus than eating in restaurants.

In this case study, we will explore how Noral Real Food grow revenue and streamline store management with Webkul’s Point of Sale System (POS) and PrestaShop Development Services.

Online Food Delivery – Spain

According to Statista, the online food delivery market in Spain is projected to reach a revenue of US$9.81bn by 2025. It is expected to show an annual growth rate (CAGR 2025-2029) of 6.81%.

The convenience of ordering food online and the availability of a wide range of cuisines are some of the key factors driving the growth.

Additionally, the COVID-19 pandemic has accelerated the growth of this market, with consumers avoiding crowded restaurants and opting for home delivery services.

Some of the key players in Spanish food delivery market are Glovo, JustEat Takeaway.com, and Uber Eats.

PrestaShop Point of Sale System

PrestaShop Point of Sale System is a web-based POS solution that allows store owners to connect online stores with physical stores by syncing store data like products, orders, customers, etc.

With this module, the admin can add multiple physical outlets on their system and manage all the stores in one place.

Create sales agent profiles for the employees who manage physical outlets and assign them to particular stores.

Nora Real Food have various physical canteens which they wanted to synchronize with their digital canteen for effectively managing customers, orders, and inventory from a single place.

For this, they integrated our Point of Sale System (POS) module with their store.

Following are the key features of our module that helped Nora Real Food streamline sales process, enhance inventory management, and improve customer’s shopping experience.

  1. Speed up the checkout process: Connect POS system to the barcode scanner, printer, and cash drawer to complete the checkout in a few clicks.
  2. Offline Orders: No sale will be lost, even when there is no internet connection. Sales agents can process the orders in an offline mode and the module will automatically sync offline orders to online order upon restoration of internet.
  3. Hold order: Sales agents can hold the cart to place the order later on.
  4. Search Products Easily: Sales agents can easily find the products on POS panel via product name, product id, EAN, or UAN. Or simply scan the barcode and the extension will automatically search the product.
  5. Dedicated Dashboard: A comprehensive dashboard in the PrestaShop backend to analyze the performance of each POS outlet. Track daily, weekly, and monthly sales of a POS outlet.
  6. Return/Exchange: Help customers easily return/exchange products (orders) purchased from physical shop.

Custom Requirements of Client

Nora Real Food had a few custom requirements for which they contacted us.

  1. Integrate POS store with Paytef terminal machine.
  2. Remove payment method options for all the POS outlets from configuration.
  3. Provide option to select payment methods on add/edit outlet page.

Our team understood the client’s requirements and successfully did the customizations.

Conclusion

The online food delivery market in Spain is thriving and is expected to increase in the next few years.

Integrating Point of Sale System (POS) helped Nora Real Food synchronize the online store with physical outlets and effortlessly manage customers, sales, orders, and inventory.

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Moyee Coffee – Boosting Irish Beverage Industry with Webkul https://webkul.com/blog/case-studies/ireland-beverage-odoo-webkul/ https://webkul.com/blog/case-studies/ireland-beverage-odoo-webkul/#respond Tue, 31 Dec 2024 12:48:20 +0000 https://webkul.com/blog/?post_type=case_studies&p=478944 [...]]]> Introduction

Moyee Coffee is an Irish-based coffee company that believes coffee should benefit everyone involved, from farmers to drinkers. 

Based in Ireland, they focus on ethical practices and sustainability. They use a “FairChain” model, roasting coffee beans in the country where they are grown. 

This approach helps create more jobs in coffee-growing countries and ensures that a larger share of the profits goes directly to the local farmers who work hard.

In addition to supporting farmers, Moyee Coffee is committed to reducing waste and protecting the environment while delivering high-quality, delicious coffee.

Moyee Coffee’s Initial Contact with Webkul

moyeecoffe

Moyee Coffee initially contacted Webkul to address specific challenges related to inventory management and order synchronization. 

As an ethical coffee brand using Shopify as their e-commerce platform, they were seeking a solution to streamline their backend operations within Odoo.

Their primary inquiries were focused on understanding how inventory could be managed effectively and how orders could sync between Shopify and Odoo. 

Moyee Coffee aimed to improve operational efficiency and reduce manual work in these critical areas.

This need for an integrated system led them to Webkul, which is known for its expertise in providing customized e-commerce solutions.

Webkul suggested using Shopify Odoo connector to ensure smooth and effortless inventory and order management.

Challenges Faced By Moyee Coffee

Moyee Coffee operates multiple eCommerce stores on Shopify, serving customers across Ireland, England, and the Netherlands.

However, they faced challenges in centralizing their product inventory management within Odoo.

They also needed to streamline order synchronization to manage Shopify orders directly in Odoo. 

Additionally, ensuring seamless integration between their Shopify stores and Odoo for efficient synchronization of inventory, products, etc was another challenge.

While exploring solutions, they discovered Webkul’s Shopify Odoo Connector module on the Shopify App Store and reached out to inquire about its capabilities.

How Webkul Helped MoyeeCoffee?

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Webkul supported Moyee Coffee in successfully implementing the Shopify Odoo Connector, ensuring smooth integration and streamlined operations.

The team addressed all queries related to inventory management, product synchronization, and order processing with detailed and clear explanations. 

Additionally, Webkul offered hands-on assistance in configuring the connector to meet Moyee Coffee’s specific business requirements. 

Beyond the initial setup, ongoing support was provided via chat to resolve day-to-day challenges and maintain seamless operations. 

With Webkul’s expertise and dedicated guidance, Moyee Coffee successfully integrated the Shopify Odoo Connector.

It streamlined their business processes and enhanced their operational efficiency.

Growth with Webkul

Moyee Coffee utilized Webkul’s product, which helped them overcome key operational challenges, particularly in inventory management.

By implementing the Shopify Odoo Connector, Moyee Coffee achieved smooth inventory synchronization, ensuring accurate stock levels.

The connector also streamlined order synchronization, enabling seamless tracking and integration of Shopify orders into Odoo, reducing manual errors. 

Additional features like customer and product synchronization further simplified their workflows, making daily operations more organized.

With Webkul’s support and customized solutions, Moyee Coffee experienced smoother operations, which enabled it to improve customer satisfaction.

Conclusion

Working with Webkul helped Moyee Coffee solve its integration challenges and improve efficiency between Shopify and Odoo.

With the Shopify Odoo Connector, they managed inventory accurately and synced orders smoothly. 

Other features like customer and product syncing made their processes easier and more efficient.

This solution improved their inventory management and overall efficiency, while features like, order synchronization and customer syncing enhanced their workflows.

For any company seeking robust Odoo development, Webkul is the ideal choice for all integration needs, ensuring seamless operations and sustained growth.

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Mueble Design: Multi-Site Integration with PrestaShop. https://webkul.com/blog/case-studies/multi-site-prestashop-salesforce/ https://webkul.com/blog/case-studies/multi-site-prestashop-salesforce/#respond Wed, 18 Dec 2024 13:59:12 +0000 https://webkul.com/blog/?post_type=case_studies&p=477461 [...]]]> Mueble Design

Mueble Design, a renowned e-commerce retailer specializing in premium designer furniture, is committed to delivering quality products and a seamless customer experience. Operating two separate PrestaShop instances on old version 1.6 and one we integrate at another version 8.0. Mueble Design needed an efficient way to integrate these stores into a single Salesforce instance from PrestaShop Salesforce Connector .

Intending to centralize their sales data and manage operations more effectively, they approached eShopSync for a robust and tailored solution.

Why Mueble Design need PrestaShop Salesforce Connector?

The client faced the following challenges and requirements:

  • PrestaShop Version Compatibility: Firstly, the integration needed to ensure compatibility with PrestaShop 1.6.
  • Multi-Site Support: Additionally, since they operated two PrestaShop instances, the connector had to seamlessly integrate both stores into a single Salesforce instance.
  • Shop Name Identification: Furthermore, Salesforce needed the ability to identify the specific PrestaShop instance from which the data originated, ensuring clarity and facilitating accurate reporting.

Challenges

Managing data across two PrestaShop instances with no unified platform posed significant challenges:

  • Fragmented Sales Data: The absence of integration caused sales data to remain scattered across two separate systems, making reporting and customer insights inefficient.
  • Manual Efforts: Consolidating data manually between the two stores and Salesforce consumed valuable time and resources.
  • Shop Identification Issue: There was no way for Salesforce to differentiate which data belonged to which PrestaShop instance.

Our Solution: PrestaShop Salesforce Connector

eShopSync provided a tailored PrestaShop Salesforce Connector to meet Mueble Design’s exact requirements. Here’s how the solution addressed their needs:

  1. Seamless Multi-Site Integration:
    • We ensured that both of Mueble Design’s PrestaShop instances were seamlessly connected to a single Salesforce instance.
    • This allowed all sales, customer, and order data to be consolidated into Salesforce for unified analysis and reporting.
  2. Shop Name Identification:
    • To differentiate between the two PrestaShop instances, the connector was configured to send the shop name to Salesforce.
    • This feature enabled Mueble Design to identify the source of data, streamlining reporting and decision-making.
  3. PrestaShop Version Compatibility:

    The solution was fully compatible with PrestaShop version 1.6

    This version ensuring smooth integration without impacting their existing setup.

Results

With the successful implementation of the PrestaShop Salesforce Connector, Mueble Design experienced significant improvements:

  • Centralized Data Management: As a result, all data from two PrestaShop instances now flows seamlessly into a single Salesforce CRM, thereby enabling streamlined operations and improved reporting.
  • Enhanced Productivity: Consequently, manual efforts to consolidate sales data were eliminated, thus saving time and resources for the team.
  • Improved Data Clarity: Furthermore, the shop name identification feature brought clarity to reporting, which allowed the client to distinguish between stores and analyze performance effectively.

Why Webkul ?

Mueble Design now benefits from a unified and efficient workflow, Are you also want to Grow in Your Industry with Endless Salesforce Integrations? Boost Your Business Today With eShopSync. !

Connect Prestashop to Salesforce using the connector “eShopSync” and get it from our store eShopSync.For any customization between any eCommerce site, raise a ticket

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Matsuri Nerd Drive Sales Using Webkul’s Preorder https://webkul.com/blog/case-studies/matsuri-nerd-italy-webkul/ https://webkul.com/blog/case-studies/matsuri-nerd-italy-webkul/#respond Wed, 18 Dec 2024 08:53:25 +0000 https://webkul.com/blog/?post_type=case_studies&p=477471 [...]]]> Matsuri Nerd is an Italian online store specialized in anime and manga figurines, statues, etc.

Established in 2015, it is a paradise for anime and manga enthusiasts, with a wide selection of figures, statues, and Funko Pops of high quality anime and manga characters.

Apart for this, they offer a wide range of manga of various genres, including action, adventure, comedy, and fantasy, from the latest releases to classic titles.

Also, customers can find a great selection of Japanese and American snacks and beverages, merchandise, swords, katanas, Japanese volumes, artbooks, and themed t-shirts.

In this case study, we will explore how Webkul’s Pre Order and PrestaShop Development Services helped Matsuri Nerd enhance customers’ shopping experience of their store.

Anime and Action Figures Ecommerce Market in Italy

According to Statista, the revenue in action figures market in Italy is projected to reach US$17.99 in 2024.

The revenue is expected to show an annual growth rate of 11.42% (CAGR 2024-2029).

Success and popularity of movies, TV shows, video games, and comic books over the years have played a significant role in driving the growth.

Limited-edition releases, special variants, and exclusive figures further drive the collectability aspect, enticing enthusiasts to acquire rare and unique pieces.

With rising popularity of animated films and series among audiences, the demand for the anime, action figures, manga, trading cards, manga, etc is expected to grow further in Italy in coming years.

PrestaShop Preorder

PrestaShop Preorder is a comprehensive solution that facilitates store owners to set preorders on products that are out of stock or not released yet.

Offering preorder lets potential customers get the items they want by reserving them in advance before they are officially available, without having to worry about the products selling out.

In an online store containing hundreds or thousands of products, products can go out of stock for a number of reasons.

If customer visit the store and find out the product they want is out of stock or unavailable. they’ll simply move on to the next store.

Matsuri Nerd deals in a vast range of action figures products. Due to manufacturing delays or delayed shipments, it is very much possible that the retailer is unable to provide the required products sometimes.

They decided to incorporate preorder functionality into their online store so they can allow customers to place order for the products that are not available for immediate purchase.

They can keep their customers informed about the days and time left in ordering the forthcoming products by displaying a countdown timer.

Also, a notification is sent to customer once the product is available for purchase.

Customer Requirements of Client

Matsuri Nerd had a few custom requirements for which they contacted us.

  1. Show prices including taxes in manage orders, order confirmation page and email, and customer’s preorder section.
  2. Apply preorder directly on category instead of individual products.
  3. Quantity of the preorder should be same as current stock of the product.
  4. Show total price paid, remaining price, and original product price on the order confirmation page and emaail.
  5. Both original product price and partial price should display on the preorder product page.
  6. Remove dynamic payment option from the module.

After detailed discussions of the requirements with Matsuri Nerd, our team successfully implemented the changes in the module.

Conclusion

By implementing preorders into their online store, Matsuri Nerd can sell the items they don’t have currently. Their customers will have the opportunity to purchase a product before it is ready to ship or even before it has been produced.

Allowing customers to place backorders helped Matsuri Nerd save the sales that may have been probably lost.

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