PrestaShop Support and Maintenance Services

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Our Customer Success Story

Gorletic

The e-commerce platform “gorletic.com” is a thriving online marketplace that offers a wide range of products and services to its diverse customer base.

MoreMoto

Moremoto, a Spanish online motorcycle accessories store drive traffic, boosts engagement, and increase customer satisfaction with Webkul’s extensions.

Ropalaboralgarcia.com

Check how Webkul and team helped ropalaboralgarcia.com in managing the stock of customizable products, optimize the Inventory Management, and improving the customer experience

Why choose PrestaShop Support and Maintenance?

Running a PrestaShop marketplace can be challenging. You might face technical glitches, security threats, or need to update your store regularly.

That’s where our PrestaShop Support and Maintenance services come in. We take care of all the technical details so you can focus on growing your business.

Features of Webkul’s PrestaShop Support and Maintenance

Security Checks

Regular scans and updates to protect your store from security threats.

Performance Optimization

Ensuring your store runs fast and efficiently for the best user experience.

Increase Uptime

Proactively monitor and maintain your store to prevent downtime and ensure it remains accessible to customers at all times.

Multi-store Management

Easily manage several PrestaShop stores from one place, to make your work simpler and more efficient.

Mobile Optimization

Make sure your store works well on mobile devices, giving mobile users a smooth shopping experience.

Analytics Setup

Setting up analytics tools to monitor user actions, sales, and key metrics.

Who Can Benefit from Webkul’s PrestaShop Support and Maintenance?

Small and Medium Businesses

Ensuring their online store runs smoothly without hiring full-time technical staff.

Large Enterprises

Getting expert help for complex technical issues and regular maintenance.

E-commerce Startups

Receiving support as they establish and grow their online presence.

Prestashop Support and Maintenance Services offered by Webkul

PrestaShop Upgrades and Migration

We help update your store to the latest PrestaShop version or move it to a new platform without losing any data.

Our migration services guarantee the transition is smooth, with minimal impact on your business operations.

PrestaShop Performance and SEO Optimization

Enhancing your store’s speed and search engine ranking to improve user experience and increase traffic.

Our experts fine-tune your site, means faster loading times for customers and a higher ranking in search results which helps in driving more customers to your store.

PrestaShop Theme Customization

Webkul helps make your online store special and eye-catching, reflecting your brand’s unique style.

Our team customizes themes to fit your needs, creating a consistent and attractive look.

With a personalized theme development, your store will be unique, enhancing the user’s experience and encouraging customers to engage more.

PrestaShop Web Hosting Services

Webkul offers hosting for PrestaShop stores that is quick, dependable, and safe.

We offer hosting that can be scaled up or down, ensuring that your store works well even when there’s lots of traffic.

Vulnerability Scanning and Security Patching

We conduct regular scans of your store for security weaknesses to identify and address any potential threats before they can cause damage.

Our team stays on top of the latest security patches for PrestaShop and promptly applies them to your store, keeping your customer data and website safe.

Disaster Recovery Services

When bad things happen unexpectedly, we have a proven plan to get your store up and running again quickly.

Our thorough disaster recovery plans ensure minimal data loss and your store is back to normal with speed and efficiency, so you can get back online with the least amount of trouble.

Store Downtime Support

Webkul offers round-the-clock support & our goal is to keep your store running and prevent unexpected downtime.

Our skilled team is always prepared to handle issues, helping to minimize disruptions to your business.

Webkul’s PrestaShop Support and Maintenance Services cater to a wide range of industries

Fashion & Apparel

Food & Grocery

Retail

FMCG

Real Estate

Construction

Hotel

Healthcare

Telecom

Fintech

Manufacturing

Automotive

PrestaShop Support and Maintenance Services Process

Initial Consultation

We discuss your needs and assess your store to understand the current issues and improvement areas.

Planning and Implementation

We create a detailed plan for support and maintenance, then execute the plan, fixing issues and optimizing performance.

Ongoing Support

We ensure your shop stays up and running with constant monitoring, regular updates, and 24/7 assistance.

Why choose us for PrestaShop Support and Maintenance Services?

Expert Care

Our team has experienced PrestaShop Developers who know the platform inside and out.
They’ll diagnose and fix any issues that arise.

Peace of Mind

Relax and focus on growing your business, knowing your store is in safe hands with our reliable maintenance plans.

24/7 Support

Our support team is always available to answer your questions and address any concerns you may have.

Testimonial

Very good job adding custom 360 views on the product listing to my shop. They responded to my tips and corrections and carried them out efficient.

Reviewed by

Dorian Strzelec

FAQ for PrestaShop Support and Maintenance Services

What types of issues can Webkul’s PrestaShop Support and Maintenance services help with?

Our services cover a wide range of issues including bug fixing, performance optimization, security checks, theme customization, and module development.
We also assist with data migration, backup and restore, and disaster recovery to ensure your store runs smoothly.

How often should I update my PrestaShop store?

Regular updates are crucial for security and performance. We recommend updating your store whenever a new version of PrestaShop is released.
Our team can handle these updates for you, ensuring that your store remains up-to-date with the latest features and security patches.

What measures do you take to ensure the security of my store?

We conduct regular vulnerability scans and apply the latest security patches to protect your store from new and emerging threats.
Our team uses advanced tools to detect potential security issues and takes immediate action to safeguard your data.

Can you help if my store goes offline or faces a major issue?

Yes, we provide store downtime support and have a comprehensive disaster recovery plan in place.
In case of unexpected issues, we work swiftly to recover your store, ensuring minimal data loss and getting you back online quickly.

How can I contact Webkul for support?

ou can reach out to our support team 24/7 through our website or via email. We are always here to help you with any issues or questions you may have about your PrestaShop store.