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Case Study Giselma

Giselma: Spanish Skin Care Store Enhances its Online Store with Booking System

Platform Adobe Commerce
Industry Health
Country Spain
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Giselma is a leading provider of facial and body treatments, offering a range of services aimed at enhancing beauty and wellness.

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Specialists in taking care of skin and dermatology, aesthetic treatments to lose weight, and care for silhouette, traditional waxing.

With a team of skilled professionals, Giselma has earned a reputation for delivering exceptional results and unparalleled customer satisfaction.

Giselma was looking for Booking system development services that could assist them in achieving their business goals.

Skin Treatment Market Growth in Spain

According to Statista, When compared globally, the United States generates the highest revenue in this market, reaching US$4,184.00m in 2024.

The demand for natural and organic skin treatment products is on the rise in Spain, reflecting the country’s growing preference for sustainable and eco-friendly options.

What Challenges did Giselma face?

Despite its success, Giselma faced several challenges in managing appointments and reservations efficiently.

The manual booking system was prone to errors, leading to scheduling conflicts and customer dissatisfaction.

Additionally, managing staff schedules and resource allocation was a time-consuming process, hindering productivity and growth.

Webkul Solution for Giselma

Recognizing the need for a comprehensive booking and reservation solution, Giselma turned to extend it’s website through website development.

With its customizable features and seamless integration with Magento 2, Webkul offered the perfect solution to streamline Giselma’s booking process and improve overall efficiency.

Magento 2 Booking And Reservation Extension

Magento 2 Booking and Reservation Extension enhanced Giselma’s appointment booking system for their customers.

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The module helped customers to easily book appointments online, eliminating the need for manual scheduling and reducing the risk of errors.

With features such as calendar syncing and automatic reminders, Giselma could efficiently manage appointments and avoid scheduling conflicts.

Moreover, the extension’s staff management module enabled Giselma to optimize resource allocation and improve staff productivity.

By centralizing staff schedules and automating shift assignments, Giselma could ensure that the right staff members were available to meet customer demand.

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Empowering Giselma to make data-driven decisions and tailor its services to meet evolving customer needs.

Customer can receive text message notification for booking appointment also using Booking Reservation SMS Notification for Magento 2.

Conclusion

Webkul Services has been instrumental in transforming Giselma’s booking process and driving business success.

By streamlining appointment scheduling, optimizing staff management, and providing valuable insights.

Magento 2 extensions have helped Giselma enhance operational efficiency, improve customer satisfaction, and achieve sustainable growth in beauty industry.

Disclaimer – Please note all the images and content used in this article belong to their respective copyright owners. If you have any issues or complaints related to this article, please send us an email at [email protected].
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